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"The folks at PTI did a great job of helping with a crucial overseas air freight shipment. The shipment really had major implications for all parties involved. Everything went off without a hitch. Thank you and we appreciate your professionalism! "
Greg Miller Sales Representative, Transmission & Fluid Equipment, Inc.
"I wish even half of our other vendors treated us this well! I really appreciate the extra effort – so will the customer I’m sure."
Distributor
"With the last follow up order for 200 pillow block bearings that needed to be shipped next day, PTI made it happen. Having the stock and sense of urgency to be able to assemble and ship the order so fast has really helped our relationship with this customer. We really appreciated quick response and so did our customer. "
Erik Dahl Account Manager, Applied Industrial Technologies
"We needed 500 custom print sheaves for production but were unable to find a company capable of meeting the print specifications and a very tight delivery schedule. PTI examined the sheave, quickly supplied a print, quoted a competitive price and committed to meet our delivery date. As promised, the sheaves arrived on time, met our specifications and most importantly helped us fulfill our product demand requirements for the year."
OEM
"One of our customers needed two replacement bearings for their fan application ASAP. PTI had the 2 3/16” pillow blocks (Part No. UCP 211-35-AH) on the shelf. A PTI engineer laser etched “Air Handling” on the inner ring of each of the bearings to match the competitor’s part number and had them ready for pick up the same day. Our customer was thrilled to get their equipment back up and running so quickly."
Charlie Burris Inside Sales, Industrial Products
"PTI offers excellent customer service and attention to detail. Their inside sales team is always quick to respond whenever I need them."
Joe Dobie Customer Service Representative, Kaman Industrial Technologies Corporation
"I had been looking for a 16mm idler sprocket and had called around to find one with no luck. I was actually about to make one myself for the customer, until I checked with PTI and you had them in stock. Your inventory saved my customer both time and money. Thanks, PTI!"
Ryan Mayer Bayview Bearing and Supply
"We had looked everywhere for a 100mm, 4-bolt flange bearing for a customer who needed it right away. No one had it in stock and everywhere I checked had a long lead time. When I found out PTI had the part on the shelf, I was very impressed! I will certainly be using PTI more often."
Tony Daniele Inside Sales, BDS Industrial Solutions
"Thanks to PTI’s fast response and stock availability, my customer received a replacement housing and was up and running by 10 AM Monday morning. Thank you, PTI!"