We Revolve Around You with 24/7/365 Accessibility May 30, 2018 by Lauren Ansley, PTI PTI offers customer support 24 hours a day, 7 days a week, 365 days a year. We are there for you before, during and after the sale. Regular office hours are 8 a.m. to 5 p.m. Monday – Friday EDT. If you need help outside of these hours, simply call our main-line for the after-hours number: 704-588-1091 / toll-free 800-763-4434. Check out the case study below for a real world example: Case Study: Product Availability When It Matters Most The Challenge: A large split block failed on an aggregate producer’s equipment over the weekend. The Solution: PTI’s after-hours support interchanged the part number and shipped out a replacement part same-day. The producer was back up and running by 10 a.m. Monday morning. View Full Case Study View All Case Studies Helpful Links: View All Case Studies View all PTI products Contact Us Find your local PTI Sales Rep Follow Us on LinkedIn *** About PTI: Upon opening in 1994, PTI has specialized in serving the growing niche market of Metric products. As demand has increased over the years, so has our product offering. Today, our customers enjoy a huge offering of both Metric and Inch-based products for the Industrial Power Transmission Industry. Want to learn more about PTI? Click here to view our company overview video. View our products, other case studies, videos and more at www.ptintl.com.